FAQ
We provide a wide range of medical supplies including mobility aids, wound care products, personal protective equipment (PPE), diagnostic tools, home healthcare essentials, and more.
Yes, we serve both individual customers and healthcare providers such as hospitals, clinics, nursing homes, and home health agencies.
Orders can be placed directly through our website. Simply add items to your cart and proceed to checkout. For bulk or recurring orders, you can also contact our customer service team.
We accept major credit cards, debit cards, PayPal, and in some cases, purchase orders for approved institutions.
At this time, we do not bill insurance directly. However, we can provide itemized receipts that you may submit to your provider for potential reimbursement.
Most orders are processed within 1–2 business days. Standard shipping typically takes 3–7 business days depending on your location. Expedited options are also available.
We accept returns on most unused and unopened items within 30 days of delivery. Due to hygiene and safety regulations, some items (like PPE or opened medical devices) are non-returnable.
You can reach our customer support team via email at info@ghmedscare.com, or call us at +12027795460. We’re available Monday through Sunday, 8 AM to 5 PM (local time).